1.4 Troubleshoot these network components in a Cisco Collaboration solution

1.3 Configure these network components to support Cisco Collaboration solutions

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1.2 Describe the purpose of Edge devices in the Cisco Collaboration architecture such as Expressway

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6.4 Describe Cisco Unified IM&P protocols and deployment

5.6 Describe and determine location-based CAC bandwidth requirements

5.3 Describe the class models for providing QoS on a network

5.2 Describe the QoS requirements for these application types (voice and video)

5.1 Describe problems that can lead to poor voice and video quality

1.5 Explain these components to support Cisco Collaboration solutions

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