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4.4 Describe Mobile and Remote Access (MRA)




Mobile and Remote Access (MRA) is a feature of Cisco Collaboration solutions that enables users to securely access their organization's collaboration services from outside the corporate network. MRA allows users to use their mobile devices, laptops, and other devices to access services such as Cisco Jabber, Cisco Webex, and Cisco Telepresence from anywhere with an internet connection.



MRA works by providing secure access to the organization's collaboration services through a Cisco Expressway server. The Expressway server acts as a secure gateway, providing secure access to the collaboration services while maintaining the security of the corporate network.


MRA uses technologies such as Cisco Expressway Mobile and Remote Access, Cisco Expressway Web Proxy, and Cisco Expressway Cloud Connect to provide secure and reliable access to collaboration services. It also uses protocols such as Extensible Authentication Protocol (EAP) and Secure Sockets Layer (SSL) encryption to provide secure and authenticated access.


Users can access collaboration services through the MRA feature using their mobile devices, laptops, or other devices, and they can use features such as voice and video calling, instant messaging, and presence information.


MRA also allows for an organization to provide secure access for guest users, who do not have access to the internal network. Guest users are provided access to collaboration services through the Expressway server, which authenticates and authorizes them for access.


In summary, Mobile and Remote Access (MRA) is a feature that allows users to securely access their organization's collaboration services from outside the corporate network. It uses technologies such as Cisco Expressway Mobile and Remote Access, Cisco Expressway Web Proxy, and Cisco Expressway Cloud Connect to provide secure and reliable access to collaboration services, while maintaining the security of the corporate network.


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